Who do I contact for help?
For assistance you can contact the Mission Service Desk by phone or live chat.
Contact by Phone
How do I forward my desk phone to another number?
Forward to a Local Phone Number:
Forward to a Long Distance Phone Number:
You will need to provide the following information:
How do I get a Badge Reader?
A portable badge reader is required to work from your home. Please do not take your Badge Reader from your desk computer.
Badge readers are available by calling the Mission Service Desk at 376-1234 to arrange for pickup.
How do I connect to HLAN from home?
Install VMWare Client for Windows | Printable Instructions
Install VMWare Client for MacOS | Printable Instructions
How do I get a remote desktop connection to my workstation?
This only applies to users with workstation computers, not those with thin clients.
Establishing a remote desktop connection | Printable Instructions
How do I get dual monitors to display when I'm on HLAN?
Before you begin you need to make sure the monitor is connected to your computer, turned on and in extended mode.... View Instructions
Additional CHPRC Contacts
Email: ^IT&S Support
MS Teams / Rapidweb / SharePoint
Email: Todd Wood
Email: Cody Crow